Convenient Services
Convenient Services
The auto body repair process isn’t a mystery at SSCServices. Here is what you can expect after setting an appointment with us. Depending on your service, not all steps are required.
Before services are rendered on your car we provide you with an estimate. In the Estimate Process, the vehicle is inspected and relevant data is entered into estimate computer systems. This data is compiled into an estimate that determines the cost of repairs. Estimates will not include any hidden damage that cannot be seen until disassembly.
Once the estimate is completed, the insurance company will review the estimate. There may be some negotiations required to repair the vehicle. The insurance company will determine if the vehicle is even repairable. Once this process is completed, the vehicle begins the actual repair process
In Disassembly, hidden damage is often found and inner structure repairs are determined. Many times this will require scheduling insurance re-inspection and ordering additional parts.
The required parts for your vehicle are ordered and availability is checked. If a part needs to be special ordered, the order will be placed ASAP.
In the Structure Repair area, the utilized body is returned back to factory specification. A sophisticated measuring system is used to monitor all phases in this area. This system assures an accurate repair.
The Body Repair Department replaces exterior panels, and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. From here the vehicle will go to the paint preparations department.
Paint preparations is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to assure good adhesion when the final top color and clear coats of paint are applied.
Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle’s systems are checked during this process. The vehicle is almost complete and ready for delivery when it is in this stage.
During the repair process the vehicle accumulates dust from the repairs. It will be cleaned. It will also be road tested to ensure that everything is working properly. A final inspection will assure that the vehicle is restored to its pre-accident condition.
Delivery is the last step in the repair process. When you arrive to pick up the vehicle, the bill is explained and final paper work is completed. You can drive away in your vehicle that has been restored to its pre-accident condition!
MAINTENANCE SERVICES
Some auto repair shops offer different types of car services depending on your vehicle type, how much you drive, and when your car was last serviced. Services typically include an inspection of your vehicle’s critical components to ensure your car is operating safely and performing optimally.
Vehicles also come equipped with a manufacturer’s suggested maintenance schedule that highlights which services you need and when. Or, you can simply book an appointment at your neighborhood Firestone for a Complete Vehicle Inspection.
Our trained technicians will check around the wheels, under the hood, and more to ensure your car is in good condition. SSCServices can also make you aware of any maintenance items that might additionally be listed by your vehicle manufacturer.
Not all auto repair shops specifically offer interim, full, and major car repair services. However, understanding the difference between these three intervals can help you identify what your vehicle needs based on your manufacturer’s suggested maintenance schedule (MSMS).
At SSCServices, we’re happy to provide you with a printout of your vehicle’s MSMS. Ask our teammates about the best inspection for their car’s specific needs.
An interim service is typically smaller-scale maintenance that occurs between full services, generally every six months or 1,500 miles. Interim services often include:
If you rack up more miles than the average driver, you could benefit from an interim car service.
It’s generally said that every driver should bring their car in for a full service twice a year or every 3,000 miles. A full service typically includes all the checks of an interim service, plus inspecting several other key components, such as:
A full service can include more than 50 separate checks on your vehicle to make sure it’s running safely and efficiently.
Major car services are often reserved for the important maintenance items that don’t require servicing as often as other parts. Major car services may include all the checks from an interim and full service, plus other critical items such as:
These are some of the important maintenance services you can expect when you bring your car into your SSCServices:
Your car’s oil should be changed at intervals ranging from about 1,500-3,000 miles — based on your MSMS. During this service, an expert technician will offer to perform a Courtesy Check and replace your engine oil and oil filter.
Tire rotations help spread wear and tear evenly across all four of your tires, helping to maximize tread life and keeping traction consistent across each tire’s contact patch. A tire rotation service includes removing the tires from their current locations and rotating them to another location on the vehicle. The new position of your tires will depend on their tread direction and your vehicle’s drivetrain.
Your wheels need to be aligned to ensure your car drives straight down the road. After a couple thousand miles of road vibration and the occasional pothole, your alignment may need correcting. Wheel alignment services include inspection and adjustments to your vehicle’s steering and suspension system.
An expert technician will adjust your car’s alignment according to OEM specifications. And if applicable, they will finish by recalibrating the vehicle’s Steering Angle Sensor (SAS) or Advanced Driver Assistance System (ADAS).
It’s easy to forget about your wiper blades if it doesn’t rain much where you live. But you’ll sure miss them when that next thunderstorm rolls in! Renewing your wiper blades every six months can help ensure that they maintain adequate contact with your windshield, keeping it clean so that you can see more clearly in rainy weather.
At SSCservices, a technician will evaluate the condition of your wiper blades and top off your windshield wiper fluid level. We’ll remove your old wiper blades and install new ones if needed.
Your engine and cabin air filters do the important job of ensuring that you and your car both have clean air to breathe while on the road. The engine air filter helps keep debris from entering the engine during the air-intake process. Meanwhile, the cabin air filter helps prevent contaminants like smog, dust, and pollen from entering the passenger cabin of your vehicle.
Both air filters should be replaced approximately every 6 months or 3,000 miles – or anytime they become too dirty. During a service, we’ll inspect and remove your old, dirty filters and install new ones if needed. That way, you and your engine get the fresh air you need while driving.
Your brake fluid is essential to maintaining safe braking performance, although it doesn’t typically need changing as often as many other car fluids. To err on the side of caution, you’ll want to have your brake fluid flushed and exchanged around every two years — according to some car manufacturers — or when it fails the brake fluid test strip per MAP guidelines.
A Firestone technician will test the condition of your brake fluid during a service inspection and make a recommendation. If you haven’t had your brakes serviced in a while, consider stopping by and allowing one of our expert technicians to perform a brake inspection.
Spark plugs play a crucial role in the performance of your car by igniting an air-fuel mixture, causing combustion in your engine. Without them, you’re not going anywhere.
Spark plugs wear out over time due to extreme temperatures, regular use, and outside contaminants. But exactly when they wear out depends on the age and health of your engine. We recommend having your spark plugs serviced according to your manufacturer’s suggested maintenance schedule..
We’re always excited to answer any questions you have, at any time during the auto repair process. Give us a call or contact us today!
